Last updated: 19th June 2025
This Cookie Policy explains how EnergySmart EnerGlow Ltd ("we", "our", or "us") uses cookies and similar technologies when you visit our website energysmart-energlow.com ("the Website"). This policy explains what these technologies are, why we use them, and your rights to control our use of them.
By continuing to use our Website, you consent to our use of cookies in accordance with this Cookie Policy. If you do not agree to our use of cookies, you should set your browser settings accordingly or stop using our Website.
Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work more efficiently and to provide reporting information.
Cookies set by the website owner are called "first-party cookies". Cookies set by parties other than the website owner are called "third-party cookies". Third-party cookies enable third-party features or functionality to be provided on or through the website (e.g., advertising, interactive content, and analytics).
We use cookies for several reasons:
These cookies are essential for the Website to function properly. They enable core functionality such as security, network management, and accessibility. You cannot opt out of these cookies.
| Cookie Name | Purpose | Duration |
|---|---|---|
| PHPSESSID | Maintains user session and shopping cart contents | Session |
| cookie_consent | Stores your cookie preferences | 1 year |
| csrf_token | Security cookie to prevent cross-site request forgery | Session |
These cookies help us understand how visitors interact with our Website by collecting and reporting information anonymously. This helps us improve the Website's performance.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _ga | Used to distinguish users for Google Analytics | 2 years | Google Analytics |
| _ga_[ID] | Used to persist session state for Google Analytics | 2 years | Google Analytics |
| _gid | Used to distinguish users for Google Analytics | 24 hours | Google Analytics |
| _gat | Used to throttle request rate for Google Analytics | 1 minute | Google Analytics |
These cookies enable the Website to provide enhanced functionality and personalisation. They may be set by us or by third-party providers whose services we have added to our pages.
| Cookie Name | Purpose | Duration |
|---|---|---|
| user_preferences | Stores user preferences for site customisation | 1 year |
| recently_viewed | Remembers recently viewed products | 30 days |
| newsletter_popup | Controls display of newsletter signup popup | 30 days |
These cookies are used to track visitors across websites. The intention is to display ads that are relevant and engaging for the individual user.
| Cookie Name | Purpose | Duration | Provider |
|---|---|---|---|
| _fbp | Used by Facebook for advertising and analytics | 3 months | |
| ads/ga-audiences | Used by Google AdWords to re-engage visitors | Session |
Our Website may contain content from third parties, which may set their own cookies. We do not control these third-party cookies and recommend that you check the relevant third party's website for more information about their cookie policies.
We use Google Analytics to analyse the use of our Website. Google Analytics gathers information about Website use by means of cookies. The information gathered relating to our Website is used to create reports about the use of our Website.
Google's privacy policy is available at: https://policies.google.com/privacy
Our Website includes social media features, such as Facebook, Twitter, and Instagram buttons. These features may collect your IP address and information about which page you are visiting on our Website, and may set a cookie to enable the feature to function properly.
When you first visit our Website, you will see a cookie banner allowing you to choose your cookie preferences. You can:
You can change your cookie preferences at any time by clicking on the "Cookie Settings" link in our website footer or by clearing your browser cookies and revisiting our site.
Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may worsen your overall user experience.
You can opt out of certain third-party cookies using the following tools:
We may use web beacons (also known as pixel tags or clear GIFs) in conjunction with cookies to track user activity on our Website and in our email communications.
We may use local storage technologies, such as HTML5 local storage, to store information on your device. Local storage is similar to cookies but can store larger amounts of data.
We may use session replay tools to record user interactions on our Website for analysis and improvement purposes. These tools may capture mouse movements, clicks, and scrolling behaviour.
When you use our Website on a mobile device, we may collect device-specific information such as your device model, operating system, unique device identifiers, and mobile network information.
You can control cookie settings on mobile devices through your browser settings, similar to desktop browsers.
By continuing to use our Website after being informed about our use of cookies, you consent to our use of cookies as described in this policy.
You can withdraw your consent to our use of cookies at any time by:
Information collected through cookies may constitute personal data under UK GDPR. We process this data in accordance with our Privacy Policy.
We implement appropriate technical and organisational measures to protect cookie data against unauthorised access, alteration, disclosure, or destruction.
Some of our third-party cookie providers may transfer your data to countries outside the UK. We ensure that adequate safeguards are in place for such transfers, including:
Cookies are retained for different periods depending on their purpose:
Our Website is not intended for children under 16. We do not knowingly collect personal information from children under 16 through cookies or other means.
We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:
If you have any questions about this Cookie Policy or our use of cookies, please contact us:
EnergySmart EnerGlow Ltd
Data Protection Officer
42 Innovation Drive
Cambridge
CB4 0WS
United Kingdom
Email: [email protected]
Phone: +44 1223 456789
Website: energysmart-energlow.com
For more information about cookies and how to manage them: